Mission

Tweed Valley Respite Service Inc provides a flexible and innovative range of quality respite, support and training services. Through these services it aims to enhance the independence, community participation and quality of life for children and adults with disabilities and their families, and for frail aged persons, persons with dementia and their carers.

Through active participation in local and regional agency networks Tweed Valley Respite Service Inc, builds relationships and resources in the community to strengthen and expand support options available to our clients in all their diversity.

Values

At Tweed Valley Respite Service Inc we are guided by our commitment to advocacy, empowerment and quality of life for individuals and families.

• We ensure provision of fair access to services by prospective service users and their families and carers throughout the Tweed shire and the Northern Rivers region where applicable.
• We are committed to recognising, advocating for, and protecting individual rights giving priority to the protection of children and adults with disabilities and frail aged persons, with particular emphasis on protection from abuse.
• We maintain confidentiality at all times.
• We recognise and value diversity amongst individuals, families and the community and are committed to a non-discriminatory and culturally responsive provision of service.
• We believe in working respectfully with peoples' strengths and abilities and acknowledge the importance of choice in accessing services.
• We are committed to providing a safe, friendly and nurturing environment for service users and for our staff, both paid and voluntary.
• We value and appreciate our staff, committee members and volunteers and are committed to encouraging and supporting their professional development.
• We value being a community-based organisation continuously building experience and skills in the disabilities and aged care field for the benefit of individuals, families and our community.
• We seek to develop mutually respectful and collaborative relationships with government and nongovernment agencies at a local, regional, state and federal level to continuously develop and improve services for the benefit of service users.
• We are committed to strategically developing and maintaining a secure and accountable organisation operating with a clear mission and values and in accordance with contractual arrangements.
• We are willing to take calculated risks so that we can grow and change in ways that enhance our mission and values for the benefit of our clients and community.